Returns & Refund Policy

Last updated: June 4, 2026

At Forge & Fjord, we want you to love your piece. Every order is backed by our 30-Day Risk-Free Trial, our Perfect-Fit Guarantee, and our Lifetime Warranty.

30-Day Risk-Free Trial

If you are not completely satisfied, you may request a return within 30 days of delivery for a full refund of the amount you paid. To be eligible, the item should be in resaleable condition with its original packaging where possible.

Perfect-Fit Guarantee

If the fit isn't right, we'll make it right. Rings ship with a free size adjuster, and we'll arrange a free resize or replacement where needed. For necklaces, bracelets, and earrings, we'll send a free replacement in the correct size — just reach out and we'll take care of it.

Lifetime Warranty

Every Forge & Fjord piece is covered for life against manufacturing defects. If a defect appears in normal wear, we will repair or replace it free of charge.

How to Start a Return or Claim

Email help@forgefjord.com with your order number and the reason for your return, resize, or warranty claim. We'll reply with simple next steps.

Return Shipping

For change-of-mind returns, return postage is the customer's responsibility. For faulty, defective, or incorrect items, we cover the cost of return and replacement.

Refunds

Once your return is received and inspected, your refund is issued to your original payment method within 5–10 business days. The time it takes for the funds to appear depends on your bank or card provider.

Non-Returnable Items

Gift cards and items damaged through misuse are not eligible for refund.

Contact

Need help? Email help@forgefjord.com.